Problem Note 58618: SAS® Real-Time Decision Manager stand-alone installations might prompt for a valid SAS® Customer Intelligence Studio license
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SAS Real-Time Decision Manager stand-alone installations might prompt users with the following pop-up message in SAS Customer Intelligence Studio:
This prompt for a valid SAS Customer Intelligence Studio license might appear whenever an attempt is made to use any of the following functionality in the Setup, Definitions, or Definitions workspaces:
- treatments
- channel definitions
- custom detail groups and tags
- response definitions
The message is generated because SAS Real-Time Decision Manager incorrectly checks for a SAS® Marketing Automation license. This issue was introduced in SAS Real-Time Decision Manager 6.1_M1 with Hot Fix K78014 and SAS Real-Time Decision Manager 6.4 with Hot Fix U53007, and it is present in SAS Real-Time Decision Manager 6.5.
There is no workaround for this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Microsoft Windows 8 Pro x64 | 6.1 | 9.3 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows XP Professional | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1 | 9.3 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.1 | 9.3 TS1M2 | ||||
| HP-UX IPF | 6.1 | 9.3 TS1M2 | ||||
| Linux for x64 | 6.1 | 9.3 TS1M2 | ||||
| Solaris for x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 10 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 9.3 TS1M2 | ||||
| Microsoft® Windows® for x64 | 6.1 | 9.3 TS1M2 | ||||