SUPPORT / SAMPLES & SAS NOTES
Problem Note 58615: Optimized counts are missing in the communication-cells report after a campaign group optimization
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After you run a campaign group optimization in SAS® Marketing Automation, the Selection Summary ► Package Summary and the campaign's communication-cells report do not match.
The communication cells might contain non-optimized counts or the cell counts might be empty, as shown below:
Although the report counts do not match, the campaign member exports do contain the optimized record counts.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Optimization | Microsoft® Windows® for x64 | 6.4 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.4 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.4 | 9.4 TS1M2 | ||||
| HP-UX IPF | 6.4 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.4 | 9.4 TS1M2 | ||||
| Solaris for x64 | 6.4 | 9.4 TS1M2 | ||||