Problem Note 58596: The %TKMI_JOB_RO waitfor_est_service fails to respond
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The SAS® Revenue Optimization %TKMI_JOB_RO waitfor_est_service might fail to respond. When this issue occurs, there are no errors in the MerchIntelGridSvr.log file and the process must be killed. This issue might occur when the TS component MODEL_TYPE_CD model specification for a model group is set to a value of POOL.
The workaround for this issue is to change the TS component MODEL_TYPE_CD model specification value to ARIMA.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Markdown Optimization | Microsoft® Windows® for x64 | 5.2_M4 | 5.4 | 9.3 TS1M2 | 9.4 TS1M4 |
| Linux for x64 | 5.2_M4 | 5.4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| SAS System | SAS Regular Price Optimization | Microsoft® Windows® for x64 | 5.2_M4 | 9.3 TS1M2 | 9.3 TS1M2 | |
| Linux for x64 | 5.2_M4 | 9.3 TS1M2 | 9.3 TS1M2 | |||
| SAS System | SAS Promotion Optimization | Microsoft® Windows® for x64 | 5.2_M4 | 9.3 TS1M2 | 9.3 TS1M2 | |
| Linux for x64 | 5.2_M4 | 9.3 TS1M2 | 9.3 TS1M2 | |||
| SAS System | SAS Retail Forecasting | Linux for x64 | 5.2_M4 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 5.2_M4 | 9.3 TS1M2 | ||||
A fix for this issue for SAS Revenue Optimization 5.2_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P20.html#58596| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-10-12 09:54:54 |
| Date Created: | 2016-07-12 09:05:51 |