Problem Note 58533: Possible cause for slow SAS® Enterprise Guide® and SAS® Add-In for Microsoft Office workspace server connections
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If the files oms_serverinfo2.xml and oms_userinfo2.xml are present in %APPDATA%\SAS\MetadataServer\ and invalid credentials are stored (in oms_userinfo2.xml), SAS Enterprise Guide and the SAS Add-in connection to SAS workspace servers will be slow and authentication errors will be present in the SAS® Metadata Server log such as below.
Error authenticating user foo in function LogonUser. Error 1326 (Logon failure: unknown user name or bad password. ).
Note: The oms_serverinfo2.xml and oms_userinfo2.xml files are created by SAS/IML® Studio and the SAS® Integration Technologies Client for Windows.
This issue can also lock out the account defined in the oms_userinfo2.xml file as a second SAS metadata server call is made using the invalid credentials.
To work around this issue, delete the oms_serverinfo2.xml and oms_userinfo2.xml files.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Integration Technologies Client | Windows 7 Ultimate x64 | 9.4 TS1M2 | 9.4 TS1M4 |
| Windows 7 Ultimate 32 bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2020-04-21 09:42:41 |
| Date Created: | 2016-06-29 15:31:21 |