SUPPORT / SAMPLES & SAS NOTES
Problem Note 58366: SAS® Management Console stops responding when you access Active Server Properties for metadata server details or to send a test alert message
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SAS Management Console might stop responding when you try to get details about the metadata server or try to send a test alert message. For example, your system might stop responding when you perform the following steps:
- Expand Metadata Manager.
- Right-click Active Server.
- Select Properties.
When you encounter this problem, the following Data Access Status pop-up window might appear, and SAS Management Console no longer responds.
This problem occurs when the ALERTEMAIL assignment in the omaconfig.xml file exceeds 60 characters.
A workaround is to shorten the ALERTEMAIL assignment by using an email distribution list and assigning only that email distribution list in the omaconfig.xml file.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Management Console | Microsoft® Windows® for x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 |
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| HP-UX IPF | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Linux for x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||
| Solaris for x64 | 9.4 | 9.4_M4 | 9.4 TS1M0 | 9.4 TS1M4 | ||