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Problem Note 58352: An "HTTP 500 Internal Server Error" occurs in SAS® Model Risk Management when you open a business object or create a 360-degree link between objects
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In SAS Model Risk Management, you might see an error when you create or edit a business object or when you create 360-degree links between business objects. You might see the error "HTTP 500 Internal Server Error." The problem occurs when multiple users are performing those tasks at the same time.
When the problem occurs, the SAS Model Risk Management log file contains one or more of the following errors:
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java.lang.NullPointerException at com.sas.oprisk.monitor.web.linking.LinkedBusinessObjectsModel.getLinkInstances( LinkedBusinessObjectsModel.java:812)
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java.lang.NullPointerException at com.sas.oprisk.monitor.web.customobject.CustomObjectQueryAction.getQuery( CustomObjectQueryAction.java:24)
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java.lang.NullPointerException at com.sas.solutions.cpb.screendefs.xml.XMLField.getParameters(XMLField.java:550)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Model Risk Management | Microsoft Windows Server 2012 R2 Std | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 |
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.1 | 7.1 | 9.4 TS1M2 | 9.4 TS1M3 | ||