Problem Note 58220: Using a touch-enabled PC with SAS® Studio and Microsoft Internet Explorer 11 generates the message "This device or browser is not supported"
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The following message is displayed if you try to use SAS Studio with a touch-enabled desktop or laptop PC with the Microsoft Internet Explorer 11 web browser:
It is not possible to access SAS Studio using Internet Explorer 11 with a touch-enabled PC.
To circumvent the problem, use a different web browser.
Click the Hot Fix tab in this note to access the hot fix for this issue.
You can download a SAS Studio 3.5 Single-User edition that runs with Base SAS® in the first maintenance release of SAS® 9.4 (TS1M1) or later.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio | Microsoft® Windows® for x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 |
| 64-bit Enabled AIX | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 3.3 | 3.4 | 9.4 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Studio 3.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U22.html#58220| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-05-24 16:21:11 |
| Date Created: | 2016-05-17 12:51:17 |