Problem Note 58153: Running SAS® Customer Intelligence utilities returns a Java exception error in the SASCustIntelStudio.log file
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When you run SAS Customer Intelligence utilities (for example, sasmaextract or loadtreatments), the following Java exception appears in the SASCustIntelStudio.log file:
2016-04-13 16:48:46,584 ERROR [tomcat-http--75] [] [] calhost].[/SASCIStudio].
[springExporter] - Servlet.service() for servlet [springExporter] in context with path [/SASCIStudio] threw exception
java.io.EOFException
at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2325)
at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:2794)
at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:801)
at java.io.ObjectInputStream.(ObjectInputStream.java:299)
at org.springframework.core.ConfigurableObjectInputStream.init(ConfigurableObjectInputStream.java:64)
at org.springframework.remoting.rmi.CodebaseAwareObjectInputStream.init(CodebaseAwareObjectInputStream.java:97)
at org.springframework.remoting.rmi.RemoteInvocationSerializingExporter.createObjectInputStream(RemoteInvocationSerializingExporter.java:122)
at org.springframework.remoting.httpinvoker.HttpInvokerServiceExporter.readRemoteInvocation(HttpInvokerServiceExporter.java:114)
[springExporter] - Servlet.service() for servlet [springExporter] in context with path [/SASCIStudio] threw exception
java.io.EOFException
at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2325)
at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:2794)
at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:801)
at java.io.ObjectInputStream.
at org.springframework.core.ConfigurableObjectInputStream.init(ConfigurableObjectInputStream.java:64)
at org.springframework.remoting.rmi.CodebaseAwareObjectInputStream.init(CodebaseAwareObjectInputStream.java:97)
at org.springframework.remoting.rmi.RemoteInvocationSerializingExporter.createObjectInputStream(RemoteInvocationSerializingExporter.java:122)
at org.springframework.remoting.httpinvoker.HttpInvokerServiceExporter.readRemoteInvocation(HttpInvokerServiceExporter.java:114)
However, the error messages are benign and can be ignored.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Utilities | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#58153| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-11-03 17:07:47 |
| Date Created: | 2016-05-03 05:25:42 |