Problem Note 58147: The tooltip for the attachments icon in SAS® Enterprise Case Management shows an incorrect number of attachments
 |  |  |  |  |
When you position your pointer over the attachments icon 
in SAS® Enterprise Case Management, you should see a tooltip containing the total number of attachments for the entity. However, the tooltip might incorrectly include only attachments added with the icon and not include attachments added on the Notes tab of the entity. The problem occurs after you add an attachment on the Notes tab of the entity.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.3 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Y97.html#58147A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#58147| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-08-31 16:15:37 |
| Date Created: | 2016-04-29 16:17:38 |