Problem Note 58139: You cannot generate optimization data in a campaign group within SAS® Customer Intelligence
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When you generate optimization data in SAS Customer Intelligence Studio, the data generation might fail with the following error:
Unable to build export queries for campaign: Error Message:null/nSkipping it and trying to continue -
java.lang.NullPointerException
This error occurs if you have a Link node that is not connected to an upstream Communication node in a diagram in the member campaign.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#58139| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-04-29 09:39:29 |
| Date Created: | 2016-04-29 09:16:49 |