Problem Note 58080: SAS® Enterprise Case Management displays incorrect information for notes related to a case
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When you change the category of a note for a case in SAS Enterprise Case Management, the Notes tab for the case might display incorrect information. Examples of incorrect information include the following:
- Some existing notes might not be displayed.
- Categories might be missing from the drop-down selection list or from the summary table.
- When you choose to display a specific category, you might also incorrectly see notes from other categories.
In the following example, more than three notes have been created, but only three notes are displayed. In addition, Note 4 is assigned to the Cat B category, but Cat B is not included in the summary table.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Linux for x64 | 6.3 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M2 | ||||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M2 | ||||
| Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Y97.html#58080A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#58080| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-08-31 16:11:55 |
| Date Created: | 2016-04-20 15:49:18 |