SUPPORT / SAMPLES & SAS NOTES
Problem Note 58070: An exception might occur when you open a promotion
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In SAS® Promotion Optimization, an exception might occur when you open a promotion. The following error is generated in the client .log file and in the client distudio.log file:
!MESSAGE The task "Loading Promotion Details" did not complete successfully.
!STACK 0
java.lang.NullPointerException
at com.sas.solutions.di.server.rpp.PromotionPlanImpl.initializeDefaultOptSettings(PromotionPlanImpl.java:9746)
at com.sas.solutions.di.server.rpp.PromotionPlanImpl.processOptimizationSettings(PromotionPlanImpl.java:9710)
at com.sas.solutions.di.server.rpp.PromotionPlanImpl.loadOptimizationSettings(PromotionPlanImpl.java:3325)
at com.sas.solutions.di.server.rpp.PromotionPlanImpl.initialize(PromotionPlanImpl.java:3041)
at com.sas.solutions.di.server.rpp.NamedScopedValueImpl.getImpls(NamedScopedValueImpl.java:262)
at com.sas.solutions.di.server.rpp.PromotionPlanImpl.getPromotionPlans(PromotionPlanImpl.java:797)
at com.sas.solutions.di.server.rpp.RPPServiceImpl.getPromotionPlans(RPPServiceImpl.java:606)
...
This error occurs after a product reclassification moves one of the products in the promotion outside the promotion's objective or candidate scope.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Promotion Optimization | Linux for x64 | 5.2_M4 | 5.4 | 9.3 TS1M2 | 9.4 TS1M4 |
| Microsoft® Windows® for x64 | 5.2_M4 | 5.4 | 9.3 TS1M2 | 9.4 TS1M4 | ||