SUPPORT / SAMPLES & SAS NOTES
Problem Note 58024: The error "java.lang NullPointerException" is displayed when you try to save a MAX or MIN contact policy in SAS® Marketing Optimization
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When you try to save a MAX or MIN contact policy in SAS Marketing Optimization, the policy might not be saved. Instead, the following error is displayed:
In addition to the error message, the SASMarketingOptimization6.1.log file contains the following error messages:
2016-04-06 08:03:20,018 ERROR [29e093397de5d81c:-2da4b0b8:153e7ef43a0:XXX] [sasdemo] StoredProcess Class:com.sas.analytics.mo.storedprocess.StoredProcess Method:execute Exception:java.lang.NullPointerException
2016-04-06 08:03:20,028 DEBUG [29e093397de5d81c:-2da4b0b8:153e7ef43a0:XXX] [sasdemo] HttpInvokerServiceExporter Target method failed for RemoteInvocation: method name 'saveScenario'; parameter types [com.sas.analytics.mo.client.model.scenario.ScenarioVO]
com.sas.ci.services.common.error.CIException: java.lang.NullPointerException
This problem occurs when a Time period table is not assigned for the input data. When the problem occurs, the time-period values for the Specify a time range for the max contact policy option are missing also, as shown below:
As a workaround, specify a Time period table when you set up the data:
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Optimization | 64-bit Enabled Solaris | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 |
| 64-bit Enabled HP-UX | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| HP-UX IPF | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Linux for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Solaris for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||