Problem Note 58020: The time value is missing from exported data and from the time communication custom-detail field
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When you export communication custom-detail date and time fields that are identified in the export definition's Custom detail tag field, the time value is removed in the export file.
For example, suppose you have a Comm Date field, as shown below, with a tag value of Communication Custom Date Tag in the communication definition.
The export definition references the Communication Custom Date Tag tag.
Then, you add a Comm Date datetime value to the communication when it is used in a campaign.
If you then view the export file, it contains only the date element (11APR2016) from the datetime value (11Apr2016 03:38:24 PM) that you entered in the communication.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 for x64 | 5.4 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Microsoft Windows XP Professional | 5.4 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise 32 bit | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 5.4 | 6.5 | 9.2 TS2M3 | 9.4 TS1M3 | ||
| Windows Vista | 5.4 | 9.2 TS2M3 | ||||
| Windows Vista for x64 | 5.4 | 9.2 TS2M3 | ||||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#58020| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-04-15 09:14:18 |
| Date Created: | 2016-04-08 15:18:07 |