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Problem Note 58020: The time value is missing from exported data and from the time communication custom-detail field

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When you export communication custom-detail date and time fields that are identified in the export definition's Custom detail tag field, the time value is removed in the export file.

For example, suppose you have a Comm Date field, as shown below, with a tag value of Communication Custom Date Tag in the communication definition.

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The export definition references the Communication Custom Date Tag tag.

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Then, you add a Comm Date datetime value to the communication when it is used in a campaign.

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If you then view the export file, it contains only the date element (11APR2016) from the datetime value (11Apr2016 03:38:24 PM) that you entered in the communication.

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Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x645.46.59.2 TS2M39.4 TS1M3
Microsoft Windows Server 2003 Datacenter Edition5.49.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition5.49.2 TS2M3
Microsoft Windows Server 2003 Standard Edition5.49.2 TS2M3
Microsoft Windows Server 2003 for x645.49.2 TS2M3
Microsoft Windows Server 20085.46.59.2 TS2M39.4 TS1M3
Microsoft Windows Server 2008 R25.46.59.2 TS2M39.4 TS1M3
Microsoft Windows Server 2008 for x645.46.59.2 TS2M39.4 TS1M3
Microsoft Windows XP Professional5.49.2 TS2M3
Windows 7 Enterprise 32 bit5.46.59.2 TS2M39.4 TS1M3
Windows 7 Enterprise x645.46.59.2 TS2M39.4 TS1M3
Windows 7 Home Premium 32 bit5.46.59.2 TS2M39.4 TS1M3
Windows 7 Home Premium x645.46.59.2 TS2M39.4 TS1M3
Windows 7 Professional 32 bit5.46.59.2 TS2M39.4 TS1M3
Windows 7 Professional x645.46.59.2 TS2M39.4 TS1M3
Windows 7 Ultimate 32 bit5.46.59.2 TS2M39.4 TS1M3
Windows 7 Ultimate x645.46.59.2 TS2M39.4 TS1M3
Windows Vista5.49.2 TS2M3
Windows Vista for x645.49.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.