Problem Note 58741: An incorrect offer count occurs when you use priority optimization in SAS® Customer Intelligence
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When using SAS Customer intelligence priority optimization, you might see an incorrect offer count after executing the campaign group.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#58741A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#58741| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2016-09-06 13:55:26 |
| Date Created: | 2016-08-08 09:01:04 |