58702 - You might experience slow performance when you use SAS® Enterprise Case Management

Problem Note 58702: You might experience slow performance when you use SAS® Enterprise Case Management

When you perform some actions in SAS Enterprise Case Management, the system might take longer to complete the operation than you expect.

For example, you might notice slow response times when you perform any of the following operations:

Display a page that uses the runHttpGetDataLoader, getPagedGridDataFromHTTP, or runHttpRequest function to load data from a SAS^® Anti-Money Laundering REST endpoint
Display search results that include a user column
Save an entity when the Solr search engine is enabled in your environment
Display a page that requires the user interface definition file to be retrieved from the SAS^® Content Server

Click the Hot Fix tab in this note to access the hot fix for this issue.

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Enterprise Case Management	Microsoft® Windows® for x64	6.3		9.4 TS1M2
		64-bit Enabled AIX	6.3		9.4 TS1M2
		64-bit Enabled Solaris	6.3		9.4 TS1M2
		Linux for x64	6.3		9.4 TS1M2

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Enterprise Case Management Mid-Tier 6.3_M1 is available at:

A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:

A fix for this issue for SAS Enterprise Case Management 6.3 is available at:

A fix for this issue for SAS Enterprise Case Management 6.2_M1 is available at:

Type:	Problem Note
Priority:	high

Date Modified:	2016-11-16 11:44:02
Date Created:	2016-07-29 12:13:03