When you select Resources ► Browse in the SAS Environment Manager web console, all resources that are listed might display a status of down (), which indicates that the resource is not working.

In addition, the SAS Environment Manager Agent log (agent.log), located in the SAS-configuration-directory/LevN/Web/SASEnvironmentManager/agent-5.x.0-EE/log/ configuration directory, might show Java heap space errors similar to the following:

You can circumvent this problem by using the following workaround:

1. When resources display a status of down (), check the agent.log file (located in SAS-configuration-directory/LevN/Web/SASEnvironmentManager/agent-5.x.0-EE/log/) for the errors listed previously.
2. To resolve the Java heap space errors, modify the wrapper.conf file (located in SAS-configuration-directory/LevN/Web/SASEnvironmentManager/agent-5.x.0-EE/bundles/agent-5.x.0/conf/), as follows:
   1. Locate the following lines:
      wrapper.java.additional.2=-Xmx128m
      wrapper.java.maxmemory=256
   2. Replace the lines shown above with the following lines:
      wrapper.java.additional.2=-Xmx512m
      #wrapper.java.maxmemory=256
   3. Then, restart the SAS Environment Manager Agent by submitting the following command:
      SAS-configuration-directory/LevN/Web/SASEnvironmentManager/agent-5.x.0/bin/hq-agent.sh restart

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