Installation Note 58297: An error occurs when you use SAS® Management Console to validate the SAS® Cost and Profitability Management server
After you successfully install and configure the SAS Cost and Profitability Management server, the following error might occur when you validate the server in SAS Management Console:
"Failed to Start Server".
You might also see errors similar to the following written to the ABMServer_yyyy-mm-dd_xxxxx.log file:
INFO : abmxctor loading model server dll
ERROR : Failed to load model server dll
If permissions for the AmMdlDll.so library are correct, then that suggests the problem occurs when the dependent libraries libapr-1.so.0 and libaprutil-1.so.0 are not present. To verify whether these two dependent libraries are present, submit the following command:
ldd AbmMdlDll.so
To resolve the problem, install the two missing libraries and then validate the SAS Cost and Profitability Management server from SAS Management Console.
Operating System and Release Information
| SAS System | SAS Cost and Profitability Management Data Server | Microsoft® Windows® for x64 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8 Enterprise 32-bit | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8 Enterprise x64 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8 Pro 32-bit | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8 Pro x64 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8.1 Enterprise 32-bit | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8.1 Enterprise x64 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8.1 Pro 32-bit | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 8.1 Pro x64 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows 10 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2008 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2008 R2 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2008 for x64 | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2012 Datacenter | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2012 R2 Datacenter | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2012 R2 Std | 8.1 | | 9.4 TS1M1 | |
| Microsoft Windows Server 2012 Std | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Enterprise 32 bit | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Enterprise x64 | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Home Premium 32 bit | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Home Premium x64 | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Professional 32 bit | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Professional x64 | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Ultimate 32 bit | 8.1 | | 9.4 TS1M1 | |
| Windows 7 Ultimate x64 | 8.1 | | 9.4 TS1M1 | |
| 64-bit Enabled AIX | 8.1 | | 9.4 TS1M1 | |
| 64-bit Enabled Solaris | 8.1 | | 9.4 TS1M1 | |
| HP-UX IPF | 8.1 | | 9.4 TS1M1 | |
| Linux for x64 | 8.1 | | 9.4 TS1M1 | |
| Solaris for x64 | 8.1 | | 9.4 TS1M1 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2016-08-01 07:59:24 |
| Date Created: | 2016-05-30 03:11:15 |