Enable Logging in SAS Enterprise Guide

To enable logging for troubleshooting the Check for Updates feature in SAS Enterprise Guide, follow these steps.

1. In the SAS Enterprise Guide installation directory, open the file AutoUpdate.exe.config in a text editor.
2. Remove the comment tags (highlighted in yellow below) from the code. 
   
   <!--  <system.diagnostics>
      <trace autoflush="true">
         <listeners>
            <add type="System.Diagnostics.TextWriterTraceListener" name="TextWriter" initializeData="c:\temp\AutoUpdateTrace.log" />
         </listeners>
      </trace>
   </system.diagnostics>
     -->
3. Reroute the TextWriter initializeData attribute to wherever you want the log to be written.
4. Reproduce the problem and then submit the generated log to SAS Technical Support. 
   Note:  If you do not already have an existing track for this issue, you can create one on this page:  SUBMIT A PROBLEM

Enable Logging in SAS Add-In for Microsoft Office

To enable logging for troubleshooting the Check for Updates feature in SAS Add-In for Microsoft Office, follow these steps.

1. In the SAS Add-In for Microsoft Office installation directory, open the file AutoUpdate.exe.config in a text editor.
2. Remove the comment tags (highlighted in yellow below) from the code. 
   
   <!--  <system.diagnostics>
   <trace autoflush="true">
         <listeners>
            <add type="System.Diagnostics.TextWriterTraceListener" name="TextWriter" initializeData="c:\temp\AutoUpdateTrace.log" />
         </listeners>
      </trace>
   </system.diagnostics> -->
    
3. Reroute the TextWriter initializeData attribute to wherever you want the log to be written.
4. Reproduce the problem and then submit the generated log to SAS Technical Support.
   Note:  If you do not already have an existing track for this issue, you can create one on this page:  SUBMIT A PROBLEM

Operating System and Release Information