Problem Note 57900: An error occurs when you schedule a campaign group with member campaigns in SAS® Customer Intelligence
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Scheduling a campaign group in SAS Customer Intelligence with member campaigns creates independent flows in the scheduler.
Even though member campaign exports start 1 or 2 minutes (offset) after the optimization starts, the member-campaign exports do not wait for the optimization to complete. The member-campaign exports then fail with the following error:
As a workaround, send the campaign group and member-campaign schedules to the administrator. Then use the SAS® Management Console Schedule Manager plug-in to create a new flow with dependencies between the campaign-group optimization and member-campaign export jobs.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.1_M1 | 6.5 | 9.3 TS1M1 | 9.4 TS1M3 |
| 64-bit Enabled AIX | 6.1_M1 | 6.5 | 9.3 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.5 | 9.3 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.1_M1 | 6.5 | 9.3 TS1M1 | 9.4 TS1M3 | ||
| Linux for x64 | 6.1_M1 | 6.5 | 9.3 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.1_M1 | 6.5 | 9.3 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#57900A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#57900| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-05-13 11:26:48 |
| Date Created: | 2016-03-18 15:51:15 |