Problem Note 57880: An APPCRASH event might occur when you are using the SAS® Add-In for Microsoft Office and you attempt to exit Microsoft Excel
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An APPCRASH, such as the one shown in the following display, might occur when you are using SAS Add-In 7.1 or 7.11 for Microsoft Office.
The problem occurs if the Refresh on file Open option is enabled when you exit Microsoft Excel.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft Windows Server 2012 R2 Datacenter | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 |
| Microsoft Windows Server 2012 Datacenter | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 7.1 | 7.12 | 9.4 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Add-in for Microsoft Office 7.11 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U24.html#57880| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-03-18 15:35:30 |
| Date Created: | 2016-03-16 20:31:49 |