Problem Note 57861: Hot Fix W43001 causes SAS® Cost and Profitability Management to return a "response content type" error for any user action taken
When you install Hot Fix W43001 for SAS® Web Application Server 9.42 to an installation of SAS Cost and Profitability Management 8.1_M4, you encounter problems. After the hot fix is installed, all subsequent actions that you take in the SAS Cost and Profitability Management client fail with the following error:
Client found response content type of 'text/html;charset-utf-8' but expected 'text.xml'.
The request failed with the error message:
..
<html><head><title>Error report</title></head><body><h1>HTTP Status 500 -
Request processing failed; nested exception is java.lang.NoClassDefFoundError:
org/apache/activemq/pool/AmqJNDIPooledConnectionFactory</h1></body></html>
Click the Hot Tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Cost and Profitability Management Data Server | Microsoft® Windows® for x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8 Pro 32-bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8 Pro x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8.1 Enterprise 32-bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8.1 Enterprise x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8.1 Pro 32-bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8.1 Pro x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 10 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2008 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2008 R2 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2008 for x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2012 Datacenter | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2012 R2 Datacenter | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2012 R2 Std | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows Server 2012 Std | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Enterprise 32 bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Enterprise x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Home Premium 32 bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Home Premium x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Professional 32 bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Professional x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Ultimate 32 bit | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Windows 7 Ultimate x64 | 8.1_M4 | 8.1_M5 | 9.4 TS1M3 | 9.4 TS1M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Applying Hot Fix W43001 for SAS® Web Application Server 9.42 to an installation of SAS Cost and Profitability Management 8.1_M4 causes user actions in the SAS Cost and Profitability Management client to fail with an error that refers to org.apache.activemq.pool.AmqJNDIPooledConnectionFactory.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-04-18 11:13:46 |
| Date Created: | 2016-03-15 10:16:46 |
