SUPPORT / SAMPLES & SAS NOTES
Problem Note 57649: SAS® Enterprise Case Management does not display the user name in the Case History tab for the Terminate Case Workflow activity
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The Created By field on the Case History tab in SAS® Enterprise Case Management might not contain a value when the activity in the Type column is Terminate Case Workflow. The problem occurs after you edit a case and perform the following action:
- Click the Terminate Workflow button in SAS Enterprise Case Management 3.2.
- Click the Delete workflow icon in SAS Enterprise Case Management 6.1 and later.
After terminating the workflow, you might not see a user name associated with the workflow termination in the Case History tab. For example, in SAS Enterprise Case Management 3.2, you might see a problem similar to the following:
Click the Hot Fix tab in this note to access the hot fix for this issue.
If you are using SAS Enterprise Case Management 3.2M1, contact SAS Technical Support to request a fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 3.2_M1 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 3.2_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows XP Professional | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows Vista | 3.2_M1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 3.2_M1 | 9.3 TS1M2 | ||||
| 64-bit Enabled Solaris | 3.2_M1 | 9.3 TS1M2 | ||||
| HP-UX IPF | 3.2_M1 | 9.3 TS1M2 | ||||
| Linux for x64 | 3.2_M1 | 9.3 TS1M2 | ||||
| Solaris for x64 | 3.2_M1 | 9.3 TS1M2 | ||||