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Problem Note 57608: An exception might occur when opening a shared workbook in SAS® Add-In for Microsoft Office

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In SAS Add-In for Microsoft Office, you might see the following error when you open a shared workbook:

Exception from HRESULT: 0x800AC472 -------------------------- Technical Information Follows -------------------------- Exception Details: ---------------------------------------- Exception type: System.Runtime.InteropServices.COMException Message: Exception from HRESULT: 0x800AC472 Source: Microsoft.Office.Interop.Excel Target Site: set_Saved Stack Trace: at Microsoft.Office.Interop.Excel.WorkbookClass.set_Saved(Boolean RHS) at SAS.OfficeAddin.ExcelWorkbookContext.Update() at SAS.OfficeAddin.OfficeDocumentContext.ResetInternal(Object officeDocument) at SAS.OfficeAddin.ExcelWorkbookContext..ctor(Workbook book) at SAS.OfficeAddin.ContextManager.CreateOfficeDocumentContext(Object officeDocument) at SAS.OfficeAddin.ContextManager.GetContext(Object officeDocument) at SAS.OfficeAddin.ExcelAddin.OnWindowActivate(Workbook book, Window window) at SAS.ExcelAddIn.VstoExcelAddIn.OnWindowActivate(Workbook Wb, Window Wn)

This error is most likely to occur under the following conditions:

  • The shared workbook is saved on a network drive.
  • The size of Microsoft Excel file is around 10 MB.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Add-In for Microsoft OfficeWindows 7 Professional x646.17.139.4 TS1M09.4 TS1M3
Windows 7 Enterprise x646.17.139.4 TS1M09.4 TS1M3
Microsoft Windows Server 2012 Std6.17.139.4 TS1M09.4 TS1M3
Microsoft Windows Server 2012 R2 Std6.17.139.4 TS1M09.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter6.17.139.4 TS1M09.4 TS1M3
Microsoft Windows Server 2012 Datacenter6.17.139.4 TS1M09.4 TS1M3
Microsoft Windows Server 2008 for x646.17.139.4 TS1M09.4 TS1M3
Microsoft Windows Server 2008 R26.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 106.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 8.1 Pro x646.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 8.1 Pro 32-bit6.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 8.1 Enterprise x646.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit6.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 8 Pro x646.17.139.4 TS1M09.4 TS1M3
Microsoft Windows 8 Enterprise x646.17.139.4 TS1M09.4 TS1M3
Microsoft® Windows® for x646.17.139.4 TS1M09.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.