Problem Note 57596: SAS® Studio might become inoperable under heavy usage due to a Jackson third-party bug
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Under a heavy load of users, SAS Studio might encounter a bug in the Jackson third-party JSON-parsing library. This causes SAS Studio to become inoperable until it is restarted.
Error messages like the following might appear in the mid-tier server log when this occurs:
2015-11-12 21:57:02,110 [tomcat-http--470] ERROR [mli1120] org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/SASStudio].[jsp] -
Servlet.service() for servlet jsp threw exception
java.lang.ArrayIndexOutOfBoundsException
at java.lang.System.arraycopy(Native Method)
at org.codehaus.jackson.impl.WriterBasedGenerator.writeRaw(WriterBasedGenerator.java:577)
at org.codehaus.jackson.util.DefaultPrettyPrinter$Lf2SpacesIndenter.writeIndentation(DefaultPrettyPrinter.java:279)
at org.codehaus.jackson.util.DefaultPrettyPrinter.writeEndObject(DefaultPrettyPrinter.java:146)
at org.codehaus.jackson.impl.WriterBasedGenerator.writeEndObject(WriterBasedGenerator.java:293)
at org.codehaus.jackson.impl.WriterBasedGenerator.close(WriterBasedGenerator.java:928)
at org.codehaus.jackson.map.ObjectWriter._configAndWriteValue(ObjectWriter.java:468)
at org.codehaus.jackson.map.ObjectWriter.writeValueAsString(ObjectWriter.java:393)
at com.sas.ep.sascoder.utilities.JspUtilities.writeJavascriptDojoConfig(JspUtilities.java:568)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio | Microsoft® Windows® for x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| HP-UX IPF | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Linux for x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Solaris for x64 | 3.4 | 3.5 | 9.4 TS1M3 | 9.4 TS1M3 | ||
A fix for this issue for SAS Studio 3.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/W62.html#57596| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-02-09 13:00:56 |
| Date Created: | 2016-02-05 16:17:05 |