Problem Note 57561: Teradata deadlock issues occur when you concurrently publish multiple SAS® Customer Intelligence campaigns to the Common Data Model
When you concurrently publish multiple SAS Customer Intelligence campaigns to the Common Data Model, a deadlock situation might occur. The following error message is shown in the SASCustIntellCore6.x.log file:
2015-12-20 11:05:26,214 ERROR [CIExec-5] [cb823ebbce479add:-1314295:151be91f38f:-68ae]
[sasdemo] ics.crm.custdata.ejb.MAPublishResultData - TID[CIExec-5] Stored process exception,
MA Return Code: 829, MA Return Message: Macro[MACOMUDF]. SYSDBRC=[2631] and
SYSDBMSG=[TERADATA: Transaction ABORTed due to deadlock ], SAS Return Code: 100000
As a workaround, you can reduce the number of campaigns that you concurrently publish.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Customer Intelligence Core Mid-Tier | Solaris for x64 | 6.3 | | | |
Linux for x64 | 6.3 | | | |
HP-UX IPF | 6.3 | | | |
64-bit Enabled Solaris | 6.3 | | | |
64-bit Enabled AIX | 6.3 | | | |
Microsoft® Windows® for x64 | 6.3 | | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2016-04-25 10:18:29 |
Date Created: | 2016-02-02 10:14:17 |