When you use the SAS^® Marketing Operations Management and SAS Marketing Automation integration, custom details might not be populated in the Initiate Campaign web service. Other campaign information is populated correctly.

This problem occurs only when custom field names contain spaces (for example, Start Date). When spaces are included in the field name, the SAS Marketing Operations Management facet-field-to-customer-field mapping is done via the custom-field column name.

To obtain a workaround for this issue for specific product releases, contact SAS Technical Support.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: