SUPPORT / SAMPLES & SAS NOTES
Problem Note 57392: The client becomes unresponsive when you use a simple Remote Library Services LIBNAME statement, which causes a crash in the SAS/CONNECT® server
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You encounter a problem where the client becomes unresponsive (sometimes referred to as "hanging") when the following conditions are true:
- You installed the hot fix for SAS Note 56619: "MP CONNECT sessions fail to start properly and return the error 'Remote signon to RHOST canceled'."
- You have trace logging turned on in your ConnectServer environment.
- You use a simple Remote Library Services LIBNAME assignment in your client SAS® program to reference the SAS/CONNECT server.
The problem is caused by the logging code in the server, which causes a crash.
To work around the problem, restore normal ConnectServer logging.
Note: Trace logging is enabled by exchanging the filenames of the logconfig.xml and logconfig.trace.xml files in the ConnectServer directory. If this exchange was done, you can repeat the process to return to using the shipped logconfig.xml file.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS/CONNECT | z/OS | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 |
| z/OS 64-bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 9.4_M2 | 9.4_M4 | 9.4 TS1M2 | 9.4 TS1M4 | ||