SAS Enterprise Guide users might report that they can successfully connect to a SAS^® Metadata Server but when attempting to run code or connect to an application server such as SASApp, they are prompted for credentials, as shown below:

The user then enters valid credentials, after which a pop-up error message occurs stating that SAS Enterprise Guide has encountered an error. When that generic error message appears, the user can get a more detailed version of the message by clicking Show Details. Then the user might see a message like the one below:

Connection retry attempted with previously failed login

-------------------------- Technical Information Follows --------------------------

Exception Details:
----------------------------------------
Exception type:  SAS.EG.SDS.SDSException
Message:         Connection retry attempted with previously failed login
Source:          SAS.EG.SDS.Model
Target Site:     SASWorkspace

Explanation

For a more detailed explanation of this error message, run the SAS^® Integration Technologies Configuration client by following the steps below. The client tests the connection to the application server, using the User Account and Machine in question.

1. Select Start ► All Programs ► SAS ► Utilities ► SAS Integration Technologies Configuration.
2. Select the Test SAS Servers radio button and click Next.
3. Select the Enter a SAS server definition manually radio button and then click Next.
4. Under Currently Testing, select SAS Workspace Server, and under Connection Protocol, select IOM BRIDGE.
5. Under Encryption Level, select Credentials, and under Encryption Algorithm, select SASProprietary.
6. Enter the Service Name or Port Number (the default port number is 8591), and enter the user name and password for the user who is experiencing the problem.
7. Click Test and review the log that is created.

In the log that is generated, you might see the following at the top:

Solution

To correct this issue for the user who is experiencing the problem, you need to give him/her Log on as a batch job privileges on your application server. See the Log on as a Batch Job section under Windows Privileges in the SAS^® 9.4 Intelligence Platform: Security Administration Guide, Second Edition.

Operating System and Release Information