When you use SAS Marketing Automation Integration utilities (for example, sasmaextract), user sessions remain locked in SAS^® Customer Intelligence Studio (Administration ► User Sessions):

You cannot log off from these sessions in SAS Customer Intelligence Studio. The sessions only disappear when you restart the SASServer6_1 web application server.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Note: For SAS Customer Intelligence 6.3 ONLY:

After you apply the hot fix, if you use Secure Socket Layers (SSL) as your protocol, make sure that the application.properties file that resides in \SASHOME\SASMarketingAutomationIntegrationUtilities\6.3\spring-config contains the same communication protocol as is defined in the properties on the Internal Connection tab in the Customer Intelligence Core 6.3 Properties dialog box, as shown below:

The corresponding application.properties parameter needs to have the HTTPS protocol as well, as shown below:

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: