57954 - Trying to access the Monitoring Center in SAS® Environment Manager results in an HTTP Status 500 server error

Problem Note 57954: Trying to access the Monitoring Center in SAS® Environment Manager results in an HTTP Status 500 server error

You might receive an HTTP Status 500 server error like the following when trying to access the Monitoring Center in SAS Environment Manager.

This error is caused by an issue with security-ticket management.

A workaround for this issue is to restart the SAS Environment Manager server.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Job Monitor	Microsoft® Windows® for x64	2.1	2.2	9.4 TS1M0	9.4 TS1M4
		64-bit Enabled AIX	2.1	2.2	9.4 TS1M0	9.4 TS1M4
		64-bit Enabled Solaris	2.1	2.2	9.4 TS1M0	9.4 TS1M4
		HP-UX IPF	2.1	2.2	9.4 TS1M0	9.4 TS1M4
		Linux for x64	2.1	2.2	9.4 TS1M0	9.4 TS1M4
		Solaris for x64	2.1	2.2	9.4 TS1M0	9.4 TS1M4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Job Monitor 2.2 is available at:

You might receive an HTTP Status 500 server error when trying to access the Monitoring Center in SAS Environment Manager.

Type:	Problem Note
Priority:	high

Date Modified:	2016-05-18 12:57:06
Date Created:	2016-03-29 15:57:26