In SAS Customer Intelligence Studio, treatment Custom Details date and time values are incorrect after saving. This issue occurs only if you use time zones UTC +2, UTC +3, and so on.

For example, this problem occurs when you perform steps similar to the following:

1. In the Custom Details for a treatment, create a Time and a Date and Time as shown in the examples below:
   

   

2. Assign this treatment Custom Details time and date_and_time to a Cell node and change the original values to February 26, 2016 08:00:00 PM:
   

   

3. Save and close the campaign.
4. Re-open the campaign. The treatment shows a different time than what you saved. The value has changed to February 26, 2016 06:00:00 PM:
   

   

Note: The incorrect time value is also exported and published to the Common Data Model when you execute the campaign.

As a workaround, adjust the time according to your time zone or avoid using a time value in the Custom Details for a treatment.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: