Problem Note 57632: An error occurs when you write contact history in SAS® Real-Time Decision Manager
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When you write contact history using SAS® Real-Time Decision Manager, you might encounter the following error:
ERROR: The file DBTMPLIB.XXXXXXXXXXXXXXXXXXXXXXX_XXX_ERR.DATA has too long a member name for the DBTMPLIB library.
This issue occurs under the following conditions:
- Oracle is your database.
- An error (such as a constraint violation) occurs when you write an updated contact history record.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#57632A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#57632
In SAS® Real-Time Decision Manager, the following error occurs when the file DBTMPLIB.XXXXXXXXXXXXXXXXXXXXXXX_XXX_ERR.DATA has a member name that is too long: "ERROR: The file DBTMPLIB.XXXXXXXXXXXXXXXXXXXXXXX_XXX_ERR.DATA has too long a member name for the DBTMPLIB library."
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-02-25 13:14:27 |
| Date Created: | 2016-02-11 09:54:43 |