Problem Note 57608: An exception might occur when opening a shared workbook in SAS® Add-In for Microsoft Office
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In SAS Add-In for Microsoft Office, you might see the following error when you open a shared workbook:
Exception from HRESULT: 0x800AC472
-------------------------- Technical Information Follows --------------------------
Exception Details:
----------------------------------------
Exception type: System.Runtime.InteropServices.COMException
Message: Exception from HRESULT: 0x800AC472
Source: Microsoft.Office.Interop.Excel
Target Site: set_Saved
Stack Trace:
at Microsoft.Office.Interop.Excel.WorkbookClass.set_Saved(Boolean RHS)
at SAS.OfficeAddin.ExcelWorkbookContext.Update()
at SAS.OfficeAddin.OfficeDocumentContext.ResetInternal(Object officeDocument)
at SAS.OfficeAddin.ExcelWorkbookContext..ctor(Workbook book)
at SAS.OfficeAddin.ContextManager.CreateOfficeDocumentContext(Object officeDocument)
at SAS.OfficeAddin.ContextManager.GetContext(Object officeDocument)
at SAS.OfficeAddin.ExcelAddin.OnWindowActivate(Workbook book, Window window)
at SAS.ExcelAddIn.VstoExcelAddIn.OnWindowActivate(Workbook Wb, Window Wn)
This error is most likely to occur under the following conditions:
- The shared workbook is saved on a network drive.
- The size of Microsoft Excel file is around 10 MB.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-In for Microsoft Office | Windows 7 Professional x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 |
| Windows 7 Enterprise x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 6.1 | 7.13 | 9.4 TS1M0 | 9.4 TS1M3 | ||
A fix for this issue for SAS Add-in for Microsoft Office 7.12 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Y40.html#57608A fix for this issue for SAS Add-in for Microsoft Office 7.11 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U24.html#57608| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-02-12 10:48:02 |
| Date Created: | 2016-02-09 00:06:34 |