Problem Note 57558: Failing scheduled-campaign execution shows an incorrect Exit code in IBM Platform LSF or SAS® Marketing Automation Launcher
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When you execute a campaign in IBM Platform LSF or via SAS® Marketing Automation Launcher, you might see the following error in the SASCustintelCore6.x log file:
2015-11-26 01:07:59,461 DEBUG [CIAsyncExec-276][74ce19d17254706b:5927e61:1513f02d593:770c] [sasdemo]
as.analytics.crm.cm.CampaignDOCoreHelper - Adding campaign message:
ExecutionFailed
2015-11-26 01:07:59,461 DEBUG [CIAsyncExec-276][74ce19d17254706b:5927e61:1513f02d593:770c] [sasdemo]
as.analytics.crm.cm.CampaignDOCoreHelper -
Flow_Stored_Process: Error in the stored process or a called macro - vendor code: 1008.
2015-11-26 01:07:59,462 ERROR [CIAsyncExec-276] [74ce19d17254706b:5927e61:1513f02d593:770c] [sasdemo]
analytics.crm.flow.ForkCampCommExecution - Uncaught exception:
java.lang.NullPointerException
However the Exit code in IBM Platform Flowmanager or in the SAS Marketing Automation Launcher log shows a value of 0:
Typically, when the scheduled execution of a campaign fails, the Exit code value is greater than 0.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for 64-Bit Itanium-based Systems | 6.1_M1 | |||
| Microsoft Windows 2000 Datacenter Server | 6.1_M1 | |||||
| Microsoft Windows 2000 Advanced Server | 6.1_M1 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | |||||
| Microsoft Windows NT Workstation | 6.1_M1 | |||||
| Microsoft Windows 2000 Professional | 6.1_M1 | |||||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows XP Professional | 6.1_M1 | |||||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | |||||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | |||||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 2000 Server | 6.1_M1 | |||||
| Microsoft Windows 95/98 | 6.1_M1 | |||||
| Microsoft Windows 10 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows XP 64-bit Edition | 6.1_M1 | |||||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 6.1_M1 | |||||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 6.1_M1 | |||||
| Solaris for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Linux | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled HP-UX | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled AIX | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows Vista for x64 | 6.1_M1 | |||||
| Windows Vista | 6.1_M1 | |||||
| Windows Millennium Edition (Me) | 6.1_M1 | |||||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#57558A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#57558A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#57558| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-03-02 14:43:14 |
| Date Created: | 2016-02-02 08:56:04 |