Problem Note 57246: The SAS® Distributed In-Process Scheduler Job Runner service might fail to start in a Windows environment and might return fatal errors
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The Windows service DIP JobRunner (which is the service for the SAS Distributed In-Process Scheduler Job Runner) might fail to start.
If the problem described here occurs, examine the SAS-configuration-directory\Config\LevN\Web\Applications\SASWIPSchedulingServices9.4\dip\serviceLog\DIP_JobRunner_hostname.log and look for the following FATAL errors in the log file:
STATUS | wrapper | 2015/03/24 10:12:55 | --> Wrapper Started as Service STATUS | wrapper | 2015/03/24 10:12:55 | Launching a JVM... FATAL | wrapper | 2015/03/24 10:12:55 | Unable to execute Java command. The system cannot find the file specified. (0x2) FATAL | wrapper | 2015/03/24 10:12:55 | "\bin\java.exe"
When you look at the SASHOME\wrapper.conf file, the value for the wrapper.java.command property is not the full path to the SAS Private JRE executable.
wrapper.java.command=\bin\java.exe
To resolve the problem, modify the
wrapper.java.command=C:\Program Files\SASHome\SASPrivateJavaRuntimeEnvironment\9.4\jre\bin\java.exe
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | N/A | Microsoft® Windows® for x64 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M0 | |||||
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M0 | |||||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M0 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M0 | |||||
| Microsoft Windows Server 2008 R2 | 9.4 TS1M0 | |||||
| Microsoft Windows 8.1 Pro | 9.4 TS1M0 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M0 | |||||
| Windows 7 Professional x64 | 9.4 TS1M0 | |||||
| Windows 7 Enterprise x64 | 9.4 TS1M0 | |||||
| Microsoft Windows Server 2012 Std | 9.4 TS1M0 | |||||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M0 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M0 | |||||
| Microsoft Windows Server 2008 for x64 | 9.4 TS1M0 | |||||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M0 | |||||
| SAS System | SAS Web Infrastructure Platform | Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4 TS1M0 | ||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft® Windows® for x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8.1 Pro | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 Std | 9.4 | 9.4 TS1M0 | ||||
| Windows 7 Enterprise x64 | 9.4 | 9.4 TS1M0 | ||||
| Windows 7 Professional x64 | 9.4 | 9.4 TS1M0 | ||||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-01-20 13:32:39 |
| Date Created: | 2015-12-11 12:20:16 |