Problem Note 56708: A Custom Details date field shows the value as one day earlier (-1 day) when you run the Load Treatments utility in SAS® Customer Intelligence Studio
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When you run the Load Treatments utility, a Custom Details date field shows the value as one day (-1) earlier.
Consider the following Custom Details section, for example. The Offer Start Date text box for the treatment (Test_Treatment) contains the date value September 29, 2015:
However, in the Custom Details table that is used by the Load Treatments utility, the OFFER_START_DATE custom detail displays the date value 30SEP2015 in the DATE_VALUE column (far right of the table), as shown below.
This problem occurs only when the time zone is set to a UTC value (for example, UTC+1, UTC+2, and so on).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Utilities | Microsoft® Windows® for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled AIX | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#56708A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#56708A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#56708| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-01-27 13:32:45 |
| Date Created: | 2015-10-05 11:47:09 |