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Problem Note 56688: You cannot log on to SAS® Environment Manager when an external reverse proxy is configured

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When an external reverse proxy is configured in front of SAS® Web Server and you log on to SAS Environment Manager, the logon fails with errors.

When you enable debugging for the SASLogon9.4.log file, you will see the following errors, which are related to SAS Identity Services:

015-09-08 15:13:39,600 [tomcat-http--30] WARN
org.jasig.cas.CentralAuthenticationServiceImpl - ServiceManagement: Unauthorized
Service Access. Service
[https://hostname:port/SASIdentityServices/rest/users/vvosin01] not found in
Service Registry.

Server returned HTTP response code: 500 for URL:
http://hostname:port/SASLogon/proxy?pgt=TGT-15-P24q3ZrIc5vXrsin2O2NFgeQgI63jfBcq
PfjRIlrZDdjM7yDoj-cas&targetService=https%3A%2F%2Fhostname-midtier01%3Aport4%2FS
ASIdentityServices%2Frest%2Fusers%2F...

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS Web Application ServerSolaris for x649.4 TS1M39.4 TS1M3
Linux for x649.4 TS1M39.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit9.4 TS1M39.4 TS1M3
Microsoft Windows 8 Pro x649.4 TS1M39.4 TS1M3
Microsoft Windows 8 Pro 32-bit9.4 TS1M39.4 TS1M3
Microsoft Windows 8 Enterprise x649.4 TS1M39.4 TS1M3
Microsoft Windows 8 Enterprise 32-bit9.4 TS1M39.4 TS1M3
HP-UX IPF9.4 TS1M39.4 TS1M3
64-bit Enabled Solaris9.4 TS1M39.4 TS1M3
64-bit Enabled AIX9.4 TS1M39.4 TS1M3
Windows 7 Ultimate x649.4 TS1M39.4 TS1M3
Windows 7 Ultimate 32 bit9.4 TS1M39.4 TS1M3
Windows 7 Professional x649.4 TS1M39.4 TS1M3
Windows 7 Professional 32 bit9.4 TS1M39.4 TS1M3
Windows 7 Home Premium x649.4 TS1M39.4 TS1M3
Windows 7 Home Premium 32 bit9.4 TS1M39.4 TS1M3
Windows 7 Enterprise x649.4 TS1M39.4 TS1M3
Windows 7 Enterprise 32 bit9.4 TS1M39.4 TS1M3
Microsoft Windows Server 2012 Std9.4 TS1M39.4 TS1M3
Microsoft Windows Server 2012 R2 Std9.4 TS1M39.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter9.4 TS1M39.4 TS1M3
Microsoft Windows Server 2012 Datacenter9.4 TS1M39.4 TS1M3
Microsoft Windows Server 2008 for x649.4 TS1M39.4 TS1M3
Microsoft Windows Server 2008 R29.4 TS1M39.4 TS1M3
Microsoft Windows Server 20089.4 TS1M39.4 TS1M3
Microsoft Windows 8.1 Pro 32-bit9.4 TS1M39.4 TS1M3
Microsoft Windows 8.1 Pro9.4 TS1M39.4 TS1M3
Microsoft Windows 8.1 Enterprise x649.4 TS1M39.4 TS1M3
Microsoft® Windows® for x649.4 TS1M39.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.