In SAS^® Promotion Optimization, results generated from batch optimization might not be correct for a promotion that contains products from multiple partitions. When this issue occurs, you might notice products in the Promoted Products table that have missing metric values after a batch optimization run. This issue occurs because batch optimization only processes information for products from one partition and then does not process information for the products from the other partitions. A message similar to the following is generated in the MerchIntelGridSvr.log file during batch optimization when this issue occurs:

The workaround for this issue is to run online optimization for promotions that contain products from multiple partitions.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Revenue Optimization 5.2_M4 is available at: