Problem Note 56551: Updates to the Contact History table in the SAS® Customer Intelligence Common Data Model fail without any warnings or errors
If you attempt to update the Contact History table during campaign execution, that update might fail. When the failure occurs, there is no error or warning shown in the SAS Customer Intelligence log.
The problem occurs when both of the following are true:
- The check box temporary capability of database is selected. This check box appears in the Options section on the Settings tab of the Business Context Properties dialog box. (You can find the Settings tab by selecting Setup workspace ► Business Context Properties ► Settings in SAS Customer Intelligence.)
-
The SQL_FUNCTIONS=ALL LIBNAME statement option is included in the definition for the SAS Customer Intelligence data mart in the SAS® Management Console data-library definition.
To avoid this problem, do not select the Use temporary table capability of database check box when the SQL_FUNCTIONS=ALL LIBNAME statement option is used.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8 Enterprise x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8 Pro 32-bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8 Pro x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8.1 Pro | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows 95/98 | 6.4 | | | |
Microsoft Windows 2000 Advanced Server | 6.4 | | | |
Microsoft Windows 2000 Datacenter Server | 6.4 | | | |
Microsoft Windows 2000 Server | 6.4 | | | |
Microsoft Windows 2000 Professional | 6.4 | | | |
Microsoft Windows NT Workstation | 6.4 | | | |
Microsoft Windows Server 2003 Datacenter Edition | 6.4 | | | |
Microsoft Windows Server 2003 Enterprise Edition | 6.4 | | | |
Microsoft Windows Server 2003 Standard Edition | 6.4 | | | |
Microsoft Windows Server 2003 for x64 | 6.4 | | | |
Microsoft Windows Server 2008 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows Server 2008 R2 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows Server 2008 for x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows Server 2012 Datacenter | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows Server 2012 R2 Std | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows Server 2012 Std | 6.4 | 6.5 | | 9.4 TS1M4 |
Microsoft Windows XP Professional | 6.4 | | | |
Windows 7 Enterprise 32 bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Enterprise x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Home Premium 32 bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Home Premium x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Professional 32 bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Professional x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Ultimate 32 bit | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows 7 Ultimate x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Windows Millennium Edition (Me) | 6.4 | | | |
Windows Vista | 6.4 | | | |
Windows Vista for x64 | 6.4 | | | |
64-bit Enabled AIX | 6.4 | 6.5 | | 9.4 TS1M4 |
64-bit Enabled Solaris | 6.4 | 6.5 | | 9.4 TS1M4 |
HP-UX IPF | 6.4 | 6.5 | | 9.4 TS1M4 |
Linux for x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
Solaris for x64 | 6.4 | 6.5 | | 9.4 TS1M4 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2016-07-13 09:59:37 |
Date Created: | 2015-09-08 11:00:20 |