Problem Note 56529: The Title and Event Description are set to "[[blank]]" after you cancel the deactivation or reassignment of an incident in SAS® Enterprise GRC
When you are an incident investigator and you accept an incident in SAS Enterprise GRC, you might see that the Title and Event Description are set to the value [[blank]]. The problem occurs after you accept a new incident and then click Deactivate or Reassign to deactivate or reassign the incident before you enter values for required fields. When you click Cancel on the resulting Change Reason or Reassign window and then return to the Event screen, the Title and Event Description fields are set to [[blank]].
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS Enterprise GRC | 64-bit Enabled AIX | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows Vista for x64 | 5.1_M5 | | 9.3 TS1M2 | |
| Windows Vista | 5.1_M5 | | 9.3 TS1M2 | |
| Windows 7 Ultimate x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Ultimate 32 bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Professional x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Professional 32 bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Home Premium x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Home Premium 32 bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Enterprise x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Windows 7 Enterprise 32 bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows XP Professional | 5.1_M5 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2012 Std | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2012 R2 Std | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2012 R2 Datacenter | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2012 Datacenter | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2008 for x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2008 R2 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2008 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows Server 2003 for x64 | 5.1_M5 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Standard Edition | 5.1_M5 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Enterprise Edition | 5.1_M5 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Datacenter Edition | 5.1_M5 | | 9.3 TS1M2 | |
| Microsoft Windows 8.1 Pro 32-bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8.1 Pro | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8.1 Enterprise x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8.1 Enterprise 32-bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8 Pro x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8 Pro 32-bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8 Enterprise x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8 Enterprise 32-bit | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft® Windows® for x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| 64-bit Enabled Solaris | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| HP-UX IPF | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Linux for x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
| Solaris for x64 | 5.1_M5 | 6.1 | 9.3 TS1M2 | 9.4 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
The
Title and
Event Description fields are set to
[[blank]] after you deactivate or reassign an incident and then click
Cancel to return to the Event screen.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-09-02 14:51:02 |
| Date Created: | 2015-08-31 13:17:31 |
