Problem Note 56380: Hierarchical grouped prompts might fail in SAS® Customer Intelligence Studio
 |  |  |  |  |
In SAS Customer Intelligence Studio, the following exception might occur when you use hierarchical grouped prompts (which are defined in a SAS® Stored Process) in a Process node:
2014-12-11 09:51:33,128 ERROR [CIAsyncExec-10] [11d1def534ea1be0:-16297d3c:14a350c2703:2a2b] [sasdemo] com.sas.analytics.crm.util.SystemCheck - Error getting node with id HGHH2RH4DRCZWZUU. java.lang.ClassCastException: com.sas.models.SimpleAnnotatedValue cannot be cast to java.lang.String at com.sas.analytics.crm.util.client.PromptHelper.getDisplayablePromptValuesMap(PromptHelper.java:2274) at com.sas.analytics.crm.flow.MACodeNode.getNodeAttributeList(MACodeNode.java:1235) at com.sas.analytics.crm.flow.CINode.getNodeDOForUI(CINode.java:320) at com.sas.analytics.crm.flow.CIFlow.getNode(CIFlow.java:2752) at com.sas.analytics.crm.flow.ejb.FlowBean.getNode(FlowBean.java:806) at com.sas.analytics.crm.flow.client.FlowDelegate.getNode(FlowDelegate.java:181) at com.sas.analytics.crm.flow.ejb.FlowProxyImpl$8.call(FlowProxyImpl.java:321) at com.sas.analytics.crm.flow.ejb.FlowProxyImpl$8.call(FlowProxyImpl.java:318) at com.sas.analytics.crm.cm.ejb.util.WrappedRunnable.run(WrappedRunnable.java:74) at com.sas.analytics.crm.ejb.SessionCountingRunnableQueue$QueueHandler.run(SessionCountingRunnableQueue.java:83) at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:722)
The problem happens when you use hierarchical grouped prompts similar to the ones shown in the following display:
As a workaround for this problem, enter only two values at a time and click OK. For example, enter the first two values and click OK, enter the next two values and click OK, and so on.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.3 | 6.4 | 9.4 TS1M0 | |
| Microsoft Windows 8 Enterprise x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows 8 Pro x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Pro | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2008 R2 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2008 for x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 Datacenter | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 R2 Std | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 Std | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Windows 7 Enterprise x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Windows 7 Professional x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| 64-bit Enabled AIX | 6.3 | 6.4 | 9.4 TS1M0 | |||
| 64-bit Enabled Solaris | 6.3 | 6.4 | 9.4 TS1M0 | |||
| HP-UX IPF | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Linux for x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
| Solaris for x64 | 6.3 | 6.4 | 9.4 TS1M0 | |||
A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#56380| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-10-12 14:37:02 |
| Date Created: | 2015-08-10 09:09:06 |