Installation Note 56241: SAS® Customer Intelligence Studio fails to configure properly when you install it on a machine separate from the SAS® Web Infrastructure Platform
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SAS Customer Intelligence Studio might fail to configure when the middle tier is on a machine that is separate from where Web Infrastructure Platform is installed. As a result, a SAS® Deployment Wizard Configuration failure dialog box might display the following error:
ERROR importing foundation services from file: ${status.error.log.location] C:\SAS\Config\Logs\Configure\FoundationServices.log
Also, the cistrudio_importServices_datetime.log file (found in the same directory as FoundationServices.log) might contain the following message after the Build Failed message:
C:\Program Files\SASHome\SASCustomerIntelligenceStudio\6.4\config\cicstudio_config.xml:505: The following error occurred while executing this line:
C:\Program Files\SASHome\SASDeploymentManager\9.4\products\cfgwizard__94350__prt__xx__sp0__1\Utilities\loadMetadata.xml:2652: Error importing foundation services from file: Error importing foundation services from file: ${status.error.log.location} C:\SAS\Config\Lev1\Logs\Configure\FoundationServices.log
at org.apache.tools.ant.ProjectHelper.addLocationToBuildException(ProjectHelper.java:541)
at org.apache.tools.ant.taskdefs.MacroInstance.execute(MacroInstance.java:394)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)
at sun.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:105)
at org.apache.tools.ant.Task.perform(Task.java:348)
at org.apache.tools.ant.Target.execute(Target.java:357)
at org.apache.tools.ant.Target.performTasks(Target.java:385)
at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1329)
at org.apache.tools.ant.Project.executeTarget(Project.java:1298)
at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
at org.apache.tools.ant.Project.executeTargets(Project.java:1181)
at org.apache.tools.ant.Main.runBuild(Main.java:698)
at org.apache.tools.ant.Main.startAnt(Main.java:199)
at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257)
at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)
The failure occurs when the SAS Deployment Wizard attempts to configure SAS Customer Intelligence Studio on a separate SAS® Enterprise BI Server middle tier, apart from where the Web Infrastructure Platform is configured.
To correct this issue, do the following:
- Do not exit from SAS Deployment Wizard.
- Using the SAS installer ID, create the following directory on the middle-tier machine where SAS Customer Intelligence Studio is being configured:
SAS-configuration-directory\LevN\Web\Common\LocalServices - Copy all files from the SAS-configuration-directory\LevN\Web\Common\LocalServices directory on the middle-tier machine where Web Infrastructure Platform is configured to the directory that you created in step 2.
- Click the Retry button in SAS Deployment Wizard.
This problem is fixed in SAS® Customer Intelligence 6.5.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | 64-bit Enabled AIX | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 |
| Microsoft® Windows® for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Type: | Installation Note |
| Priority: | high |
| Date Modified: | 2015-07-31 15:26:19 |
| Date Created: | 2015-07-22 12:24:43 |