Problem Note 56100: User sessions remain locked when you use SAS® Customer Intelligence utilities
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When you use SAS Customer Intelligence utilities (for example, Load Treatments), user sessions remain locked in SAS Customer Intelligence Studio (Administration ► User Sessions):
You cannot log off from these sessions in SAS Customer Intelligence Studio. The sessions only disappear when you restart the SASServer6_1 web application server.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Utilities | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#56100A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#56100| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-07-02 10:19:19 |
| Date Created: | 2015-07-02 09:27:26 |