SUPPORT / SAMPLES & SAS NOTES
Problem Note 56100: User sessions remain locked when you use SAS® Customer Intelligence utilities
 |  |  |  |  |
When you use SAS Customer Intelligence utilities (for example, Load Treatments), user sessions remain locked in SAS Customer Intelligence Studio (Administration ► User Sessions):
You cannot log off from these sessions in SAS Customer Intelligence Studio. The sessions only disappear when you restart the SASServer6_1 web application server.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Utilities | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||