SUPPORT / SAMPLES & SAS NOTES
Problem Note 56072: Executing a campaign in SAS® Customer Intelligence might fail with the error "Invalid occurrenceID xxx. . ."
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When you execute a campaign in SAS Customer Intelligence, the campaign might fail, generating the following error message:
2015-06-22 12:33:21,220 ERROR [CIAsyncExec-10] [ca384ed45c5b5681:3c41179c:14e1ab97c7d:-3cea] [sasdemo] com.sas.analytics.crm.util.SystemCheck - executeCommunication()
com.sas.analytics.crm.error.client.ApplicationException: Invalid occurrenceID 123 when trying to set execution time of occurrence
at com.sas.analytics.crm.flow.client.ExecutionHistoryDO.setExecutionTime(ExecutionHistoryDO.java:443)
at com.sas.analytics.crm.cm.client.CommunicationDO.setExecutionTime(CommunicationDO.java:2464)
at com.sas.analytics.crm.flow.MACommunicationNode.setExecutionTime(MACommunicationNode.java:6584)
at com.sas.analytics.crm.flow.MAFlow.flowExecuteCommunication(MAFlow.java:2058)
at com.sas.analytics.crm.flow.MAFlow.flowExecuteCommunicationParallel(MAFlow.java:2930)
at com.sas.analytics.crm.flow.MAFlow.flowExecuteCommunication(MAFlow.java:2994)
at com.sas.analytics.crm.flow.MAFlow.flowExecuteCommunication(MAFlow.java:2887)
at com.sas.analytics.crm.cm.Campaign.executeCommunication(Campaign.java:1444)
at com.sas.analytics.crm.cm.Campaign.executeCommunication(Campaign.java:1365)
at com.sas.analytics.crm.flow.ForkCampCommExecution.run(ForkCampCommExecution.java:91)
at com.sas.analytics.crm.security.SecurityExecutorServiceImpl$WrappedRunnable.run(SecurityExecutorServiceImpl.java:61)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:744)
You might encounter this problem for migrated campaigns regardless of whether you schedule the campaign to run or you execute it manually.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Core Mid-Tier | Microsoft® Windows® for x64 | 6.4 | 6.5 | 9.4 TS1M3 | |
| 64-bit Enabled AIX | 6.4 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.4 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.4 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.4 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 6.4 | 6.5 | 9.4 TS1M3 | |||