Problem Note 56062: A ConcurrentModificationException error might occur in SAS® Enterprise Case Management when you load a screen that contains a DataGrid
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In SAS Enterprise Case Management, you might see the following error message when you edit a case or other entity, and the user interface definition contains one or more DataGrids:
An error occurred loading data for a grid on this screen. Contact your system administrator.
When the problem occurs, the Enterprise Case Management log file contains the following error:
[org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/SASEntCaseManag ement].[mvc]] Servlet.service() for servlet [mvc] in context with path [/SASEntCaseManagement] threw exception [Request processing failed; nested exception is java.util.ConcurrentModificationException] with root cause java.util.ConcurrentModificationException
The error occurs intermittently. The error might occur after you edit a Customer Due Diligence (CDD) type case and change the workflow status.
When the error occurs, refresh the screen to remove the error message and continue with your task.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Solaris for x64 | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M0 |
| Linux for x64 | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| HP-UX IPF | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
A fix for this issue for SAS Enterprise Case Management 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T72.html#56062A fix for this issue for SAS Enterprise Case Management 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R66.html#56062| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-04-25 14:41:52 |
| Date Created: | 2015-06-25 16:13:31 |