Problem Note 56747: The SAS® Help window and the SAS® log contain Japanese characters instead of English, and the SAS® menu bar includes a character in parentheses
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When you start SAS® 9.2, SAS® 9.3, or SAS® 9.4, you might notice the behavior shown below.
When you select Help ► SAS Help and Documentation, the text might be in Japanese instead of English.
The SAS menu bar might include a character in parentheses, as shown below:
The SAS log might contain Japanese characters instead of English.
This behavior occurs when you start SAS by selecting Start ► All Programs ► SAS ► Additional Languages or on Microsoft Windows 10 by selecting Start ► SAS and then select one of the following:
- SAS 9.4 (English with DBCS)
- SAS 9.3 (English with DBCS)
- SAS 9.2 (English with DBCS)
Note: This issue occurs because opening the English with DBCS edition of SAS changes your locale setting from EN_US to JA_JP.
To see which menu item you used to start SAS, scroll up to look at the top of the SAS log window:
If you selected SAS 9.4 (English), the very top of the SAS Log window shows this:
NOTE: Copyright (c) 2002-2012 by SAS Institute Inc., Cary, NC, USA.
NOTE: SAS (r) Proprietary Software 9.4 (TS1M3)
If you selected SAS 9.4 (English with DBCS), the top of the SAS Log window shows this:
NOTE: Copyright (c) 2002-2012 by SAS Institute Inc., Cary, NC, USA.
NOTE: SAS (r) Proprietary Software 9.4 (TS1M3 DBCS3170)
To work around this behavior, if you are reading in and writing out only English data, start SAS by selecting Start ► All Programs ► SAS or on Microsoft Windows 10 by selecting Start ► SAS and then selecting one of the following:
- SAS 9.4 (English)
- SAS 9.3 (English)
- SAS 9.2 (English)
Alternately, to start SAS on Microsoft Windows 10, type the following text in the search box:
SAS 9.4 (English)
Note: By default that runs the command C:\Program Files\SASHome\SASFoundation\9.4\SAS.exe -config C:\Program Files\SASHome\SASFoundation\9.4\nls\en\SASv9.cfg. This SASv9.cfg file contains the locale setting EN_US. By default, the C:\Program Files\SASHome\SASFoundation\9.4\SASv9.cfg file also has a link to C:\Program Files\SASHome\SASFoundation\9.4\nls\en\SASv9.cfg.
Alternately, if you start SAS programs by double-clicking the .SAS file in File Explorer and this issue occurs, then from Start ► SAS, right-click SAS Deployment Manager 9.4 and select Run as Administrator. Then, select Manage SAS File Types and click Next. Select Base SAS and click Next. Click Start. After completion, test double-clicking on a .SAS file.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | Base SAS | Microsoft Windows 95/98 | ||
| Microsoft Windows 2000 Advanced Server | ||||
| Microsoft Windows 2000 Datacenter Server | ||||
| Microsoft Windows 2000 Server | ||||
| Microsoft Windows 2000 Professional | ||||
| Microsoft Windows NT Workstation | ||||
| Microsoft Windows Server 2003 Datacenter Edition | ||||
| Microsoft Windows Server 2003 Enterprise Edition | ||||
| Microsoft Windows Server 2003 Standard Edition | ||||
| Microsoft Windows Server 2003 for x64 | ||||
| Microsoft Windows Server 2008 | ||||
| Microsoft Windows Server 2008 R2 | ||||
| Microsoft Windows Server 2008 for x64 | ||||
| Microsoft Windows Server 2012 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Std | ||||
| Microsoft Windows Server 2012 Std | ||||
| Microsoft Windows XP Professional | ||||
| Windows 7 Enterprise 32 bit | ||||
| Windows 7 Enterprise x64 | ||||
| Windows 7 Home Premium 32 bit | ||||
| Windows 7 Home Premium x64 | ||||
| Windows 7 Professional 32 bit | ||||
| Windows 7 Professional x64 | ||||
| Windows 7 Ultimate 32 bit | ||||
| Windows 7 Ultimate x64 | ||||
| Windows Millennium Edition (Me) | ||||
| Windows Vista | ||||
| Windows Vista for x64 | ||||
| Microsoft Windows 8.1 Pro | ||||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | ||||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | ||||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | ||||
| Microsoft Windows XP 64-bit Edition | ||||
| Microsoft® Windows® for x64 | ||||
| Microsoft Windows 8 Enterprise 32-bit | ||||
| Microsoft Windows 8 Enterprise x64 | ||||
| Microsoft Windows 8 Pro 32-bit | ||||
| Microsoft Windows 8 Pro x64 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | ||||
| Microsoft Windows 8.1 Enterprise x64 | ||||
| Microsoft Windows 8.1 Pro 32-bit | ||||
| Microsoft Windows Server 2019 | ||||
| Microsoft Windows Server 2016 | ||||
| Microsoft Windows 10 | ||||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2021-02-01 09:24:10 |
| Date Created: | 2015-10-07 21:15:28 |