Problem Note 56688: You cannot log on to SAS® Environment Manager when an external reverse proxy is configured
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When an external reverse proxy is configured in front of SAS® Web Server and you log on to SAS Environment Manager, the logon fails with errors.
When you enable debugging for the SASLogon9.4.log file, you will see the following errors, which are related to SAS Identity Services:
015-09-08 15:13:39,600 [tomcat-http--30] WARN org.jasig.cas.CentralAuthenticationServiceImpl - ServiceManagement: Unauthorized Service Access. Service [https://hostname:port/SASIdentityServices/rest/users/vvosin01] not found in Service Registry. Server returned HTTP response code: 500 for URL: http://hostname:port/SASLogon/proxy?pgt=TGT-15-P24q3ZrIc5vXrsin2O2NFgeQgI63jfBcq PfjRIlrZDdjM7yDoj-cas&targetService=https%3A%2F%2Fhostname-midtier01%3Aport4%2FS ASIdentityServices%2Frest%2Fusers%2F...
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Web Application Server | Solaris for x64 | 9.4 TS1M3 | 9.4 TS1M3 |
| Linux for x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| HP-UX IPF | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 9.4 TS1M3 | 9.4 TS1M3 | ||
A fix for this issue for SAS Environment Manager 2.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V76.html#56688| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-10-01 09:06:28 |
| Date Created: | 2015-09-30 13:16:05 |