Problem Note 56348: An information-map error appears in SAS® Customer Intelligence Studio after you repair the information map and refresh the metadata cache
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If you have an in-memory information map that references a data table and this table has been removed from the metadata, an error similar to the following appears whenever you log on to SAS® Customer Intelligence Studio:
The SASCustIntelCore6.x.log file also contains a corresponding error that informs you about the missing table. In this example, the table is named Customers.
Time for getting infoMap SBIP://METASERVER/Products/SAS Customer Intelligence/Samples/Campaign Data/marketing automation sample(BriefInformationMap) : 1.058 seconds
2015-08-05 10:33:42,852 ERROR [tomcat-http--3] [a8d2d506a0a199ab:-2773da8:14efe400b7d:-5172] [sasdemo] .custdata.datapattern.DataPatternManager -
com.sas.analytics.crm.error.client.ApplicationException
at com.sas.analytics.crm.custdata.datapattern.MADataItem.setupTableName(MADataItem.java:309)
at com.sas.analytics.crm.custdata.datapattern.MADataItem.setupDataItem(MADataItem.java:131)
at com.sas.analytics.crm.custdata.datapattern.MADataItem.setupVar(MADataItem.java:142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615). . .more message lines. . .
at java.lang.Thread.run(Thread.java:744)
Caused by: java.lang.Exception: wrap[com.sas.iquery.metadata.MetadataException]:The repository object with the following identity is unresolved (either it was deleted or the user does not have access to it): Type ="Table", Label="CUSTOMER"
at com.sas.iquery.metadata.business.impl.DataSourceTableImpl.getSasName(DataSourceTableImpl.java:386)
at com.sas.analytics.crm.custdata.datapattern.MADataItem.setupTableName(MADataItem.java:296)
. . .110 additional message lines. . .
If you remove the references to the missing table from the information map and refresh the cache using the Refresh cache button in the Business Contexts category on the SAS Customer Intelligence Studio Metadata page, the update to the cache fails. This failure is not apparent because no errors are displayed.
However, if you log off and then log on again, the original error (An error has occurred. See log files on . . .) reappears. The error reappears because the fields that reference the missing table are still in the in-memory information map.
To refresh the cache correctly when this problem occurs, you need to restart the middle tier.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 2000 Server | 6.3 | |||
| Microsoft Windows 2000 Datacenter Server | 6.3 | |||||
| Microsoft Windows 2000 Advanced Server | 6.3 | |||||
| Microsoft Windows 95/98 | 6.3 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 6.3 | |||||
| Microsoft Windows 8.1 Pro | 6.3 | |||||
| Microsoft Windows 8.1 Enterprise x64 | 6.3 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | |||||
| Microsoft Windows 8 Pro x64 | 6.3 | |||||
| Microsoft Windows 8 Pro 32-bit | 6.3 | |||||
| Microsoft Windows 8 Enterprise x64 | 6.3 | |||||
| Microsoft Windows 8 Enterprise 32-bit | 6.3 | |||||
| Microsoft® Windows® for x64 | 6.3 | |||||
| Microsoft Windows 2000 Professional | 6.3 | |||||
| Microsoft Windows NT Workstation | 6.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.3 | |||||
| Microsoft Windows Server 2003 Standard Edition | 6.3 | |||||
| Microsoft Windows Server 2003 for x64 | 6.3 | |||||
| Microsoft Windows Server 2008 | 6.3 | |||||
| Microsoft Windows Server 2008 R2 | 6.3 | |||||
| Microsoft Windows Server 2008 for x64 | 6.3 | |||||
| Microsoft Windows Server 2012 Datacenter | 6.3 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.3 | |||||
| Microsoft Windows Server 2012 R2 Std | 6.3 | |||||
| Microsoft Windows Server 2012 Std | 6.3 | |||||
| Microsoft Windows XP Professional | 6.3 | |||||
| Windows 7 Enterprise 32 bit | 6.3 | |||||
| Windows 7 Enterprise x64 | 6.3 | |||||
| Windows 7 Home Premium 32 bit | 6.3 | |||||
| Windows 7 Home Premium x64 | 6.3 | |||||
| Windows 7 Professional 32 bit | 6.3 | |||||
| Windows 7 Professional x64 | 6.3 | |||||
| Windows 7 Ultimate 32 bit | 6.3 | |||||
| Windows 7 Ultimate x64 | 6.3 | |||||
| Windows Millennium Edition (Me) | 6.3 | |||||
| Windows Vista | 6.3 | |||||
| Windows Vista for x64 | 6.3 | |||||
| 64-bit Enabled AIX | 6.3 | |||||
| 64-bit Enabled Solaris | 6.3 | |||||
| HP-UX IPF | 6.3 | |||||
| Linux for x64 | 6.3 | |||||
| Solaris for x64 | 6.3 | |||||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-08-26 15:25:35 |
| Date Created: | 2015-08-05 09:14:27 |