Problem Note 55998: Time values are not displayed when you export date and time values for a custom detail in SAS® Customer Intelligence
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When you export date and time values for a custom detail, the time value is not exported correctly.
For example, the following display shows the custom detail of type DATE, with a value of Date and time for the Date type list:
When you export the Custom Detail, the export shows the dates, but no values are shown for time.
"27","02DEC2014:00:00:00.00","11DEC2014:00:00:00.00" "30","02DEC2014:00:00:00.00","11DEC2014:00:00:00.00" "29","02DEC2014:00:00:00.00","11DEC2014:00:00:00.00" "44","02DEC2014:00:00:00.00","11DEC2014:00:00:00.00"
However, the Common Data Model tables CI_COMMUNICATION_DATE_UDF and CI_COMMUNICATION_EXT do show the correct date and time values, as shown below:
02DEC2014:02:04:21","11DEC2014:12:04:29
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Windows 7 Ultimate 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |
| Windows 7 Professional x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled AIX | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.5 | 9.4 TS1M3 | |||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#55998A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#55998A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#55998| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-06-17 09:24:22 |
| Date Created: | 2015-06-16 07:06:15 |